October 5, 2018
Why Digital Payments are the Centerpiece of Airlines’ Transformation Journeys
Airline managers know: When it comes to air travel, their passengers not only want to be able to easily find and pay for flights, they also want to be well informed at all times afterwards – for example, about delays, lost luggage or additional services that they can book in advance for their flight. In short, they want a customer...
January 24, 2018
The 6 Payment Megatrends – #3:
A world without internet? Nowadays, this would almost be like a world without electricity – both seem completely unimaginable. This is why most people take the internet for granted, using it daily, without really thinking about it. However, in order to understand how internet technology is enabling the Internet of Things (IoT), a major innovation that will fundamentally change our...
Internet Technology and IoT
January 24, 2018
DLD Discussion: The Future of Intelligent Transport & Connected Mobility
Artificial Intelligence: this is no longer just a buzz word. AI is about to change our everyday life – including our mobility. So how exactly is AI going to change the way people travel? How does the specific use of AI in mobility look in this context? And what are the biggest challenges? These and other topics were recently discussed at...
December 11, 2017
Connected Commerce: An IoT-driven Revolution in Retail is happening now
Connected Commerce, the next big step in brick-and-mortar retail, is right around the corner. Learn more about the solutions it brings for stores, the great customer experience it enables and the high-tech that enables it. Rightfully, experts and branch insiders see IoT-driven Connected Stores as currently one of the top issues of retail industry worldwide. This is not surprising as...
July 10, 2017
WeChat Pay points the way – from mere payment to customer interaction channels
The history of payment is strongly linked to the history of civilization. It’s still evolving and now we’ve entered the phase of mobile payment. China takes the lead – e.g. with its payment solution WeChat Pay which is outstanding in many ways. When thinking about the history of payment, we’ve come a long way. We already talked about it more...
June 1, 2017
Why and How Artificial Intelligence is shaping the Future of Retail
The new power of today’s businesses is data. Learn more about where the key potentials for retail are. For a long time, the dynamic of economic growth was mainly based on technical, physical or software innovations. A functional, durable and well-conceived “hardware” and “software” were at the center of customers’ and companies’ attention. But this is no longer enough: In...
May 22, 2017
How to Effectively Use Big Data Streams from Customer Touchpoints
Learn more about how to increase profitability of sustainable customer relationships via Smart Data: In times of growing digitalization, today’s customers are more empowered and connected than ever before. Order new shoes with advice from family or friends while taking the bus to go to work – this is already the new normal: Today’s customer wants to buy anything anytime from...