July 10, 2017
WeChat Pay points the way – from mere payment to customer interaction channels
The history of payment is strongly linked to the history of civilization. It’s still evolving and now we’ve entered the phase of mobile payment. China takes the lead – e.g. with its payment solution WeChat Pay which is outstanding in many ways. When thinking about the history of payment, we’ve come a long way. We already talked about it more...
June 1, 2017
Why and How Artificial Intelligence is shaping the Future of Retail
The new power of today’s businesses is data. Learn more about where the key potentials for retail are. For a long time, the dynamic of economic growth was mainly based on technical, physical or software innovations. A functional, durable and well-conceived “hardware” and “software” were at the center of customers’ and companies’ attention. But this is no longer enough: In...
May 22, 2017
How to Effectively Use Big Data Streams from Customer Touchpoints
Learn more about how to increase profitability of sustainable customer relationships via Smart Data: In times of growing digitalization, today’s customers are more empowered and connected than ever before. Order new shoes with advice from family or friends while taking the bus to go to work – this is already the new normal: Today’s customer wants to buy anything anytime from...