July 30, 2018
Voice Commerce: Just Another Step in the Disappearance of the User Interface
We are currently seeing rapid development in commerce – some refer to it as “omnichannel”. However, I am convinced that consumers do not categorize in “channels” when buying, or do you remember the situation when you lastly decided to “choose another channel” on your last shopping trip? I don’t. In this article, I’d like to emphasize a technical aspect that...
June 14, 2018
Digital Retail: The POS Must be Exactly Where the Customer is
Retail is currently undergoing radical transformation: smartphones have turned purchasing habits upside down and many customers are migrating from shops and stores to online retailers. Yet there are effective countermeasures – we spoke with digital retail expert Alexander Hahn about digital price tags, smart shopping carts, AI-based customer consultation and other exciting developments. Note: This article is part of...
May 14, 2018
Digital Retail: Go Digital –
There might be traditional retailers who think they can ignore the digital revolution. But those should ask themselves the very simple but uncomfortable question that FinTech expert Chris Skinner recently asked retailers on our blog: “Is your business fit for this century?” Let’s face it: Even if certain retailers try to ignore digitalization, one thing is for sure -...
or Go out of Business
May 7, 2018
6 Ways Technology is fundamentally transforming Retail
Why is technology at the heart of any retail strategy? Why is omnichannel imperative? Why would retailers accept new payment methods? The findings of the Advanced Payment Report will give you answers to these and many more questions. Note: This article is part of our #DigitalRetail series - click here for an overview Here is a brief overview of some...
May 4, 2018
3 Simple-to-use Business Analytics Methods for Digital Retail to Improve Customer Retention
Digital Retail is coming – a true revolution that offers retailers many new opportunities. But at the same time seriously endangers the competitiveness of all those who ignore or do not understand this trend. Various data-driven methods enable retailers to understand their customers better than ever before. This means that merchants can address them in a more personalized way across...
April 25, 2018
Customer Centricity in Digital Retail: Making Customers Kings Again
“The customer is king” – this is a saying that everyone has heard at some time or other. However, what does that actually mean in practise? Nowadays, the customer is more than ever the focal point of absolutely every company’s strategic orientation. Especially digitalisation of – both stationary and online – retail and the resulting opportunities that arise through its...
December 11, 2017
Connected Commerce: An IoT-driven Revolution in Retail is happening now
Connected Commerce, the next big step in brick-and-mortar retail, is right around the corner. Learn more about the solutions it brings for stores, the great customer experience it enables and the high-tech that enables it. Rightfully, experts and branch insiders see IoT-driven Connected Stores as currently one of the top issues of retail industry worldwide. This is not surprising as...
June 1, 2017
Why and How Artificial Intelligence is shaping the Future of Retail
The new power of today’s businesses is data. Learn more about where the key potentials for retail are. For a long time, the dynamic of economic growth was mainly based on technical, physical or software innovations. A functional, durable and well-conceived “hardware” and “software” were at the center of customers’ and companies’ attention. But this is no longer enough: In...