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frictionless customer experience

Posts with tag „frictionless customer experience“

October 30, 2019

Loyalty Programs, Virtual Cards, and How To Improve the Customer Experience

In the evolving customer loyalty landscape, it’s never been more important to understand and act on consumer behavior. Payment technology in the consumer incentives space helps companies better understand their customers and use this knowledge to drive repeat business. A guest article by Peter Reville, Director of Primary Research, Mercator Advisory Group Mercator Advisory Group’s recent Buyer Insights Survey showed...
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October 18, 2019

Faster, Smarter, More Comprehensive: 4 Ways That 5G Networks Will Revolutionize Payment

Everybody is talking about the new super-fast 5G connection standard – but the huge potential of 5G for payment has hardly been discussed so far. 5G will revolutionize the way we shop, pay and use financial services in the future, and we’ll show you how. We’re on the cusp of the fifth major revolution in mobile telecoms – and it’s...
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October 11, 2019

Three Promising Trends that Shape the Future of Payment

The way people pay worldwide is changing rapidly, thanks to the technological innovation driven by digitalization. As a result, how is payment evolving? In this post, Wirecard’s CPO Susanne Steidl highlights three promising payment trends that might be mainstream in the future – and which will eventually lead to the end of the traditional POS cash register. The way we...
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October 8, 2019

The Payment Megatrends:
New Mobility

New Mobility, the future of mobility will open doors to new passenger transport. Electric, driverless and cashless will be important features. It will change the way we travel, the way we shop and the way we work – and it will make our mobility more sustainable. EVP Group Strategy Markus Eichinger gives you insights into how this megatrend is made...
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October 2, 2019

Success Factor Smart Checkout – How New Technologies Can Improve Efficiency and Shopping Experience

On the Wirecard blog, we are always curious to see the perspective of external experts. In this guest article, Mathias Gehrckens, Managing Director at Accenture Consulting and retail expert, highlights six ways to digitize checkout in brick-and-mortar stores. [caption id="attachment_2979" align="aligncenter" width="947"] Terminals for self-checkout, as seen at Edeka Paschmann, are just one example of what retailers are currently experimenting...
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September 20, 2019

More Seamless, Secure and Inclusive: Why Digital Identities Are the Basis for a Truly Digital Society

How well do physical identity documents still fit into our digital world? How frictionless can a shopping experience actually be if you we as customers are constantly asked to identify ourselves or to log in? For these reasons more up-to-date digital solutions are currently being developed. Like credit card networks enabling trusted transactions in stores and websites anywhere in the...
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August 16, 2019

The Other Half of Payments: 5 Key Findings on How to Optimize Disbursements

US consumers place a high value on convenience when paying, meaning a smooth checkout experience is key to how they feel about a company or brand — and whether they’ll stay loyal. But acquiring payments is only half the picture. Disbursements scenarios like refunds, rebates, and rewards are opportunities to increase organizational efficiency, drive positive buyer behaviors, and even win...
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July 17, 2019

Exclusive Report: Top Five Trends in Hong Kong’s Digital Payments Landscape

Evolving customer preferences, increased smartphone penetration and the proliferation of innovative solutions are transforming the payments landscape both in Hong Kong and globally. With Hong Kong’s ecommerce market expected to grow at 7.4% to US$6.4 billion by 2023, the city presents massive opportunities for retailers as well as solution providers. There is also great potential in enhancing the customer experience...
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June 24, 2019

Cashless Think Tank #7
Dennis McNulty: “Going Cashless means More Convenience for Customers and More Sales for Merchants – it’s a Win-Win Situation”

The future is cashless – this is what our Wirecard experts regularly report on this blog. But as we also find other perspectives exciting, we have asked various experts with different backgrounds for their insights, experiences and opinions about cashless as part of our “Cashless Think Tank” interview series (click here to read all parts published so far).  Today we...
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May 21, 2019

Cashless Think Tank #4
Ysbrant Marcelis: “Commerce Will Be Enabled by but Disconnected from the Act of Paying”

The future is cashless – this is what our Wirecard experts regularly report on this blog. But as we also find other perspectives exciting, we have asked various experts with different backgrounds for their insights, experiences and opinions about cashless as part of our "Cashless Think Tank" interview series (click here to read all parts published so far). We continue...
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