July 17, 2019
Exclusive Report: Top Five Trends in Hong Kong’s Digital Payments Landscape
Evolving customer preferences, increased smartphone penetration and the proliferation of innovative solutions are transforming the payments landscape both in Hong Kong and globally. With Hong Kong’s ecommerce market expected to grow at 7.4% to US$6.4 billion by 2023, the city presents massive opportunities for retailers as well as solution providers. There is also great potential in enhancing the customer experience...
June 24, 2019
Cashless Think Tank #7
The future is cashless – this is what our Wirecard experts regularly report on this blog. But as we also find other perspectives exciting, we have asked various experts with different backgrounds for their insights, experiences and opinions about cashless as part of our “Cashless Think Tank” interview series (click here to read all parts published so far). Today we...
Dennis McNulty: “Going Cashless means More Convenience for Customers and More Sales for Merchants – it’s a Win-Win Situation”
May 21, 2019
Cashless Think Tank #4
The future is cashless – this is what our Wirecard experts regularly report on this blog. But as we also find other perspectives exciting, we have asked various experts with different backgrounds for their insights, experiences and opinions about cashless as part of our "Cashless Think Tank" interview series (click here to read all parts published so far). We continue...
Ysbrant Marcelis: “Commerce Will Be Enabled by but Disconnected from the Act of Paying”
January 16, 2019
4 Top Trends that will keep Stationary Retail Successful in 2019
2019 will be a challenging and exciting year for retail. Since so much is currently in a state of upheaval, we notice in discussions with our retail customers that there are sometimes uncertainties or even myths about what the future will bring. In this blog post we want to present our view - and show which we see as the...
December 7, 2018
The Payment Megatrends – #7:
Digital platforms are currently disrupting business models in all countries and industries, ushering in the new era of the platform economy. What central advantages does this megatrend bring for providers and consumers, and why has payment always been a pioneer in this area, now building the basis for an all-round successful shopping experience and redefining retail? Find out more in...
October 5, 2018
Why Digital Payments are the Centerpiece of Airlines’ Transformation Journeys
Airline managers know: When it comes to air travel, their passengers not only want to be able to easily find and pay for flights, they also want to be well informed at all times afterwards – for example, about delays, lost luggage or additional services that they can book in advance for their flight. In short, they want a customer...
June 14, 2018
Digital Retail: The POS Must be Exactly Where the Customer is
Retail is currently undergoing radical transformation: smartphones have turned purchasing habits upside down and many customers are migrating from shops and stores to online retailers. Yet there are effective countermeasures – we spoke with digital retail expert Alexander Hahn about digital price tags, smart shopping carts, AI-based customer consultation and other exciting developments. Note: This article is part of...
May 24, 2018
Why Payment Is the New Key to the Customer
Consumers wish for added value during the payment process. A new generation of successful loyalty apps with a payment function are the best example: They offer a seamless payment experience combined with intelligent features providing added value. Let’s be honest: Everyone loves shopping, but nobody really likes to pay. But have you ever tried user-friendly and innovative payment solutions that...
May 4, 2018
3 Simple-to-use Business Analytics Methods for Digital Retail to Improve Customer Retention
Digital Retail is coming – a true revolution that offers retailers many new opportunities. But at the same time seriously endangers the competitiveness of all those who ignore or do not understand this trend. Various data-driven methods enable retailers to understand their customers better than ever before. This means that merchants can address them in a more personalized way across...
March 28, 2018
HelloFreshGO: How Biometric Payment makes the Customer Experience perfect
Who doesn’t know the following situation: You’re having a very busy day at work, you only have half an hour between meetings at noon... and then your stomach growls. Since there is not enough time for a visit to the canteen and you prefer to eat something light and healthy anyway, you hurry to the vending machine. And that’s when...