August 23, 2019
More Seamless, Secure and Inclusive: Why Digital Identities Are the Basis for a Truly Digital Society
How well do physical identity documents still fit into our digital world? How frictionless can a shopping experience actually be if you we as customers are constantly asked to identify ourselves or to log in? For these reasons more up-to-date digital solutions are currently being developed. Like credit card networks enabling trusted transactions in stores and websites anywhere in the...
August 23, 2019
Three Promising Trends that Shape the Future of Payment
The way people pay worldwide is changing rapidly, thanks to the technological innovation driven by digitalization. As a result, how is payment evolving? In this post, Wirecard’s CPO Susanne Steidl highlights three promising payment trends that might be mainstream in the future – and which will eventually lead to the end of the traditional POS cash register. The way we...
August 16, 2019
The Other Half of Payments: 5 Key Findings on How to Optimize Disbursements
US consumers place a high value on convenience when paying, meaning a smooth checkout experience is key to how they feel about a company or brand — and whether they’ll stay loyal. But acquiring payments is only half the picture. Disbursements scenarios like refunds, rebates, and rewards are opportunities to increase organizational efficiency, drive positive buyer behaviors, and even win...
July 17, 2019
Exclusive Report: Top Five Trends in Hong Kong’s Digital Payments Landscape
Evolving customer preferences, increased smartphone penetration and the proliferation of innovative solutions are transforming the payments landscape both in Hong Kong and globally. With Hong Kong’s ecommerce market expected to grow at 7.4% to US$6.4 billion by 2023, the city presents massive opportunities for retailers as well as solution providers. There is also great potential in enhancing the customer experience...
June 24, 2019
Cashless Think Tank #7
The future is cashless – this is what our Wirecard experts regularly report on this blog. But as we also find other perspectives exciting, we have asked various experts with different backgrounds for their insights, experiences and opinions about cashless as part of our “Cashless Think Tank” interview series (click here to read all parts published so far). Today we...
Dennis McNulty: “Going Cashless means More Convenience for Customers and More Sales for Merchants – it’s a Win-Win Situation”
May 21, 2019
Cashless Think Tank #4
The future is cashless – this is what our Wirecard experts regularly report on this blog. But as we also find other perspectives exciting, we have asked various experts with different backgrounds for their insights, experiences and opinions about cashless as part of our "Cashless Think Tank" interview series (click here to read all parts published so far). We continue...
Ysbrant Marcelis: “Commerce Will Be Enabled by but Disconnected from the Act of Paying”
January 16, 2019
4 Top Trends that will keep Stationary Retail Successful in 2019
2019 will be a challenging and exciting year for retail. Since so much is currently in a state of upheaval, we notice in discussions with our retail customers that there are sometimes uncertainties or even myths about what the future will bring. In this blog post we want to present our view - and show which we see as the...
December 7, 2018
The Payment Megatrends – #7:
Digital platforms are currently disrupting business models in all countries and industries, ushering in the new era of the platform economy. What central advantages does this megatrend bring for providers and consumers, and why has payment always been a pioneer in this area, now building the basis for an all-round successful shopping experience and redefining retail? Find out more in...
October 5, 2018
Why Digital Payments are the Centerpiece of Airlines’ Transformation Journeys
Airline managers know: When it comes to air travel, their passengers not only want to be able to easily find and pay for flights, they also want to be well informed at all times afterwards – for example, about delays, lost luggage or additional services that they can book in advance for their flight. In short, they want a customer...
June 14, 2018
Digital Retail: The POS Must be Exactly Where the Customer is
Retail is currently undergoing radical transformation: smartphones have turned purchasing habits upside down and many customers are migrating from shops and stores to online retailers. Yet there are effective countermeasures – we spoke with digital retail expert Alexander Hahn about digital price tags, smart shopping carts, AI-based customer consultation and other exciting developments. Note: This article is part of...