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omnichannel

Posts with tag „omnichannel“

December 7, 2018

The Platform Economy Megatrend: Why Retailers Should Go Platform – or Risk Missing out

Digital platforms are currently disrupting business models in all countries and industries, ushering in the new era of the platform economy. What central advantages does this megatrend bring for providers and consumers, and why has payment always been a pioneer in this area, now building the basis for an all-round successful shopping experience and redefining retail? Find out more in...
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November 22, 2018

Why Omnichannel is Mandatory Worldwide – and 5 More Top Findings from the Wirecard Holiday Shopping Report

The results are in! Our recently published International Holiday Shopping Report provides some exclusive insights about international shopping behavior. By surveying more than 3000 consumers in seven key markets across a broad spectrum of demographics, we’re able to reveal unique insights into what matters most to shoppers. The results show which holiday shopping events are quickly rising in prominence and...
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November 13, 2018

11.11 – Why Singles’ Day is the Asian Dragon of eCommerce in the East

Singles’ Day has grown from a small and ironic event to the biggest shopping event in the world and has helped Chinese online trading to great popularity, efficiency and innovation. The annual event that outpaces US online sales on Black Friday and Cyber Monday combined merges pop culture, entertainment and shopping, and sets a new global standard for eCommerce. 2018’s...
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October 25, 2018

“In Air Travel, Customers want the ‘Uber’ Experience in Terms of Payment”

What are the challenges and opportunities for airlines in times of digitalization? What significance do digital payment methods have for customer journeys? And why are low-cost carriers still on the road to success? Airline Travel Payments Conference Organiser and close observer of payments and fraud best practice Michael Smith reveals more about it in this interview.  Michael, what are the...
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May 4, 2018

3 Simple-to-use Business Analytics Methods for Digital Retail to Improve Customer Retention

Digital Retail is coming – a true revolution that offers retailers many new opportunities. But at the same time seriously endangers the competitiveness of all those who ignore or do not understand this trend. Various data-driven methods enable retailers to understand their customers better than ever before. This means that merchants can address them in a more personalized way across...
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April 25, 2018

Customer Centricity in Digital Retail: Making Customers Kings Again

“The customer is king” – this is a saying that everyone has heard at some time or other. However, what does that actually mean in practise? Nowadays, the customer is more than ever the focal point of absolutely every company’s strategic orientation. Especially digitalisation of – both stationary and online – retail and the resulting opportunities that arise through its...
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April 19, 2018

Chris Skinner in Interview: “Cash Is Not a Good Payment System – We Need to Get Rid of It, and We Will”

In digital times, how can you make your business future-proof? Why are mobile payment adoption rates of some African or Asian countries today ahead of those of America or some European countries? When will our world be cashless? At Wirecard, we are working on answers and solutions to theses questions on a daily basis. Recently, we had the occasion to...
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November 30, 2017

4 Ways to Turn Holiday Shoppers into Return Customers

Merchants rejoice, it’s that time again: retail’s biggest quarter of the year! The National Retail Federation reports that U.S. sales totaled $658.3 billion in November and December 2016, $122.9 billion of which was spent online. And for this year’s holiday season, Forrester predicts a rise of up to 12%. It’s not news that the retail industry is in the middle...
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