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omnichannel

Posts with tag „omnichannel“

May 4, 2018

3 Simple-to-use Business Analytics Methods for Digital Retail to Improve Customer Retention

Digital Retail is coming – a true revolution that offers retailers many new opportunities. But at the same time seriously endangers the competitiveness of all those who ignore or do not understand this trend. Various data-driven methods enable retailers to understand their customers better than ever before. This means that merchants can address them in a more personalized way across...
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April 25, 2018

Customer Centricity in Digital Retail: Making Customers Kings Again

“The customer is king” – this is a saying that everyone has heard at some time or other. However, what does that actually mean in practise? Nowadays, the customer is more than ever the focal point of absolutely every company’s strategic orientation. Especially digitalisation of – both stationary and online – retail and the resulting opportunities that arise through its...
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April 19, 2018

Chris Skinner in Interview: “Cash Is Not a Good Payment System – We Need to Get Rid of It, and We Will”

In digital times, how can you make your business future-proof? Why are mobile payment adoption rates of some African or Asian countries today ahead of those of America or some European countries? When will our world be cashless? At Wirecard, we are working on answers and solutions to theses questions on a daily basis. Recently, we had the occasion to...
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November 30, 2017

4 Ways to Turn Holiday Shoppers into Return Customers

Merchants rejoice, it’s that time again: retail’s biggest quarter of the year! The National Retail Federation reports that U.S. sales totaled $658.3 billion in November and December 2016, $122.9 billion of which was spent online. And for this year’s holiday season, Forrester predicts a rise of up to 12%. It’s not news that the retail industry is in the middle...
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October 16, 2017

Future Talk – The New Era of Commerce

What will the retail of tomorrow look like? How can companies generate and interpret customer data in order to enable a great customer journey? Which kind of experience do customers wish and why is in-store storytelling so important? These were just some of the questions discussed recently by three top-management experts at "Darwins Circle". This event took place in the...
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February 3, 2017

Why These 5 Ultimate Payment Trends Will Play a Huge Role in 2017

A disruptive mix of consumer-behavioural changes and emerging technologies creates huge opportunities in the payment industry A hot topic for 2017: digitisation means that both shopping habits and payment preferences are changing. Current trends show that internet technology is being used more and more across all shopping channels. Below we look at five payment trends everyone should know about. Trend...
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January 25, 2017

Technology Builds the Future Of Retail: It’s all About Combining Different Shopping and Payment Channels Seamlessly

Retailers spend millions on digital change. This will result in more success as consumers are becoming ever-more mobile and connected What is the future of retail about and what does it take to make this future a reality right now? This was just one of the many topics covered at the Digital Life Design Conference (DLD) in Munich. On Monday,...
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December 23, 2016

Christian von Hammel-Bonten Talks About The Next Big Wave of Digital Commerce

MEF’s Tim Green talked to Christian von Hammel-Bonten, Executive Vice President Global Product Strategy at Wirecard, about the next big wave of digital commerce on the high streets. By mastering digital-first commerce, Wirecard has become one of the world’s fastest growing companies. Now, it’s turning its attention to the digitalisation of the retail industry. MEF’s Tim Green talked to Wirecard’s...
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December 8, 2016

What Does the New ‘Martini Consumer’ Mean for Retail Operating Models?

Anytime, anyplace, anywhere! What does the new ‘martini consumer’ mean for retail operating models? It means that businesses need to be prepared for an ever shifting process of adaption. In the retail industry it can be all too easy to overcomplicate things, both in terms of the terminology we use, and the way we look at, and analyse, certain markets....
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