November 22, 2018
Why Omnichannel is Mandatory Worldwide – and 5 More Top Findings from the Wirecard Holiday Shopping Report
The results are in! Our recently published International Holiday Shopping Report provides some exclusive insights about international shopping behavior. By surveying more than 3000 consumers in seven key markets across a broad spectrum of demographics, we’re able to reveal unique insights into what matters most to shoppers. The results show which holiday shopping events are quickly rising in prominence and...
November 13, 2018
11.11 – Why Singles’ Day is the Asian Dragon of eCommerce in the East
Singles’ Day has grown from a small and ironic event to the biggest shopping event in the world and has helped Chinese online trading to great popularity, efficiency and innovation. The annual event that outpaces US online sales on Black Friday and Cyber Monday combined merges pop culture, entertainment and shopping, and sets a new global standard for eCommerce. 2018’s...
November 9, 2018
Wirecard Survey: Among US Shoppers, Convenience is King
US shoppers are ready to use a wealth of resources if it means finding a better deal or making their shopping experience faster and more convenient. Understanding how to create their own integrated mobile / eCommerce / in-store experience can help retailers stay a step ahead. For our second Consumer Insights Survey of 2018, we zoomed in on how consumers...
July 30, 2018
Voice Commerce: Just Another Step in the Disappearance of the User Interface
We are currently seeing rapid development in commerce – some refer to it as “omnichannel”. However, I am convinced that consumers do not categorize in “channels” when buying, or do you remember the situation when you lastly decided to “choose another channel” on your last shopping trip? I don’t. In this article, I’d like to emphasize a technical aspect that...
July 16, 2018
Wirecard Study: The 5 Big Lessons We Learned from US Shoppers
Where do customers prefer to shop – online or in-store? Do they want to see robots in stationary retail? What are consumers buying when using voice commerce? In retail we know how important it is to keep tabs on consumers’ payment preferences and shopping habits – and how difficult a task that can be, with technology, tools, and tastes constantly...
June 13, 2018
How Blockchain Might Revolutionize the Global Trade in Raw Materials
Blockchain – everybody is talking about this technology, but did you know it is about to revolutionize global trade in raw materials? Blockchain can actually help make trade more sustainable, improve the lives of raw material suppliers and even reduce the environmental impact of production. We recently shared this video introducing Wirecard’s new blockchain-based use case in a nutshell: To...
May 14, 2018
Digital Retail: Go Digital –
There might be traditional retailers who think they can ignore the digital revolution. But those should ask themselves the very simple but uncomfortable question that FinTech expert Chris Skinner recently asked retailers on our blog: “Is your business fit for this century?” Let’s face it: Even if certain retailers try to ignore digitalization, one thing is for sure -...
or Go out of Business
April 25, 2018
Customer Centricity in Digital Retail: Making Customers Kings Again
“The customer is king” – this is a saying that everyone has heard at some time or other. However, what does that actually mean in practise? Nowadays, the customer is more than ever the focal point of absolutely every company’s strategic orientation. Especially digitalisation of – both stationary and online – retail and the resulting opportunities that arise through its...
December 22, 2017
Retailers: How to Win the Repeat Business of Millennials – Explained by a Millennial
Millennials? Aren’t they those spoiled, fickle, entitled children who live entirely online, unable to function without their smartphones? It’s time to bust the myth about this generation of 21 to 35-year-old digital natives – which happens to be my generation. I actually have one foot in the Millennial generation and one foot in Generation X, as the oldest of the...