August 16, 2019
The Other Half of Payments: 5 Key Findings on How to Optimize Disbursements
US consumers place a high value on convenience when paying, meaning a smooth checkout experience is key to how they feel about a company or brand — and whether they’ll stay loyal. But acquiring payments is only half the picture. Disbursements scenarios like refunds, rebates, and rewards are opportunities to increase organizational efficiency, drive positive buyer behaviors, and even win...
February 8, 2019
pex19: How to make a Light Bulb from a Candle – Learnings from the Payment Exchange
What are the topics, challenges and trends that currently occupy the payment industry – and what are the experts’ answers? These are precisely the questions that this blog regularly deals with. However, to get the bigger picture, the Payment Exchange, or PEX for short, is the place to be. Not long ago, PEX took place in Berlin and was organized...
January 16, 2019
4 Top Trends that will keep Stationary Retail Successful in 2019
2019 will be a challenging and exciting year for retail. Since so much is currently in a state of upheaval, we notice in discussions with our retail customers that there are sometimes uncertainties or even myths about what the future will bring. In this blog post we want to present our view - and show which we see as the...
December 21, 2018
Overcoming Borders: How US Consumers Are Crushing the International E-Commerce Game
The results of Wirecard’s third Consumer Insights Survey are in, and US consumers have declared the world an open shopping market. And here, many of the cardinal rules of e-commerce, such as fast shipping and free returns, just don’t apply. Click here to download our Wirecard report "Retail Payments 2019" for free, which summerizes all findings of the survey In...
November 22, 2018
Why Omnichannel is Mandatory Worldwide – and 5 More Top Findings from the Wirecard Holiday Shopping Report
The results are in! Our recently published International Holiday Shopping Report provides some exclusive insights about international shopping behavior. By surveying more than 3000 consumers in seven key markets across a broad spectrum of demographics, we’re able to reveal unique insights into what matters most to shoppers. The results show which holiday shopping events are quickly rising in prominence and...
November 13, 2018
11.11 – Why Singles’ Day is the Asian Dragon of eCommerce in the East
Singles’ Day has grown from a small and ironic event to the biggest shopping event in the world and has helped Chinese online trading to great popularity, efficiency and innovation. The annual event that outpaces US online sales on Black Friday and Cyber Monday combined merges pop culture, entertainment and shopping, and sets a new global standard for eCommerce. 2018’s...
November 9, 2018
Wirecard Survey: Among US Shoppers, Convenience is King
US shoppers are ready to use a wealth of resources if it means finding a better deal or making their shopping experience faster and more convenient. Understanding how to create their own integrated mobile / eCommerce / in-store experience can help retailers stay a step ahead. For our second Consumer Insights Survey of 2018, we zoomed in on how consumers...
July 30, 2018
Voice Commerce: Just Another Step in the Disappearance of the User Interface
We are currently seeing rapid development in commerce – some refer to it as “omnichannel”. However, I am convinced that consumers do not categorize in “channels” when buying, or do you remember the situation when you lastly decided to “choose another channel” on your last shopping trip? I don’t. In this article, I’d like to emphasize a technical aspect that...
July 16, 2018
Wirecard Study: The 5 Big Lessons We Learned from US Shoppers
Where do customers prefer to shop – online or in-store? Do they want to see robots in stationary retail? What are consumers buying when using voice commerce? In retail we know how important it is to keep tabs on consumers’ payment preferences and shopping habits – and how difficult a task that can be, with technology, tools, and tastes constantly...
June 13, 2018
How Blockchain Might Revolutionize the Global Trade in Raw Materials
Blockchain – everybody is talking about this technology, but did you know it is about to revolutionize global trade in raw materials? Blockchain can actually help make trade more sustainable, improve the lives of raw material suppliers and even reduce the environmental impact of production. We recently shared this video introducing Wirecard’s new blockchain-based use case in a nutshell: To...