November 10, 2019
Singles’ Day 2019: The rise of the Asian Dragon of e-commerce
What is the annual retail event that outpaces US online sales on Black Friday and Cyber Monday combined? The answer is Singles’ Day. 2018’s extravaganza event saw an astonishing $30.8 billion in total sales – easily smashing through the record set in 2017. Find out how this event is set to grow and expand with the help of retail innovation....
October 2, 2019
Success Factor Smart Checkout – How New Technologies Can Improve Efficiency and Shopping Experience
On the Wirecard blog, we are always curious to see the perspective of external experts. In this guest article, Mathias Gehrckens, Managing Director at Accenture Consulting and retail expert, highlights six ways to digitize checkout in brick-and-mortar stores. [caption id="attachment_2979" align="aligncenter" width="947"] Terminals for self-checkout, as seen at Edeka Paschmann, are just one example of what retailers are currently experimenting...
August 16, 2019
The Other Half of Payments: 5 Key Findings on How to Optimize Disbursements
US consumers place a high value on convenience when paying, meaning a smooth checkout experience is key to how they feel about a company or brand — and whether they’ll stay loyal. But acquiring payments is only half the picture. Disbursements scenarios like refunds, rebates, and rewards are opportunities to increase organizational efficiency, drive positive buyer behaviors, and even win...
February 8, 2019
pex19: How to make a Light Bulb from a Candle – Learnings from the Payment Exchange
What are the topics, challenges and trends that currently occupy the payment industry – and what are the experts’ answers? These are precisely the questions that this blog regularly deals with. However, to get the bigger picture, the Payment Exchange, or PEX for short, is the place to be. Not long ago, PEX took place in Berlin and was organized...
January 16, 2019
4 Top Trends that will keep Stationary Retail Successful in 2019
2019 will be a challenging and exciting year for retail. Since so much is currently in a state of upheaval, we notice in discussions with our retail customers that there are sometimes uncertainties or even myths about what the future will bring. In this blog post we want to present our view - and show which we see as the...
December 21, 2018
Overcoming Borders: How US Consumers Are Crushing the International E-Commerce Game
The results of Wirecard’s third Consumer Insights Survey are in, and US consumers have declared the world an open shopping market. And here, many of the cardinal rules of e-commerce, such as fast shipping and free returns, just don’t apply. Click here to download our Wirecard report "Retail Payments 2019" for free, which summerizes all findings of the survey In...
November 22, 2018
Why Unified Commerce is Mandatory Worldwide – and 5 More Top Findings from the Wirecard Holiday Shopping Report
The results are in! Our recently published International Holiday Shopping Report provides some exclusive insights about international shopping behavior. By surveying more than 3000 consumers in seven key markets across a broad spectrum of demographics, we’re able to reveal unique insights into what matters most to shoppers. The results show which holiday shopping events are quickly rising in prominence and...
November 9, 2018
Wirecard Survey: Among US Shoppers, Convenience is King
US shoppers are ready to use a wealth of resources if it means finding a better deal or making their shopping experience faster and more convenient. Understanding how to create their own integrated mobile / eCommerce / in-store experience can help retailers stay a step ahead. For our second Consumer Insights Survey of 2018, we zoomed in on how consumers...
July 30, 2018
Voice Commerce: Just Another Step in the Disappearance of the User Interface
We are currently seeing rapid development in commerce – some refer to it as “omnichannel”. However, I am convinced that consumers do not categorize in “channels” when buying, or do you remember the situation when you lastly decided to “choose another channel” on your last shopping trip? I don’t. In this article, I’d like to emphasize a technical aspect that...
July 16, 2018
Wirecard Study: The 5 Big Lessons We Learned from US Shoppers
Where do customers prefer to shop – online or in-store? Do they want to see robots in stationary retail? What are consumers buying when using voice commerce? In retail we know how important it is to keep tabs on consumers’ payment preferences and shopping habits – and how difficult a task that can be, with technology, tools, and tastes constantly...